Shipping policy

1. Shipping Methods

We offer various shipping options to suit your needs. Shipping fees and delivery times depend on your location and the shipping method you select at checkout.

  • Standard Shipping: Delivery typically within 5-7 business days.

  • Expedited Shipping: Delivery within 2-3 business days.

  • Overnight Shipping: Next-day delivery (available in certain regions).

Shipping methods may vary based on location, and the availability of specific shipping services. You’ll be able to choose your preferred shipping method at checkout.

2. Processing Time

  • Order Processing Time: Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.

  • Order Confirmation: Once your order is placed, you will receive an email confirming your order details. This is not a shipment confirmation. You will receive a separate email once your order has been shipped.

Please note that processing times may vary during peak seasons or due to unforeseen circumstances, but we will notify you if there are any significant delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your order’s size, weight, and destination. We offer free standard shipping on orders over $75 within USA.

International shipping fees are calculated at checkout, and customs fees may apply depending on your country’s regulations. Any customs duties or taxes that arise are the responsibility of the customer.

4. Shipping Locations

We currently offer shipping to the following locations:

  • Domestic Shipping: We ship throughout USA

  • International Shipping: International shipping is not available at this time.

If your country is not available for shipping at checkout, please contact us at hellolakesidelocal@gmail.com, and we will do our best to assist you.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number to monitor your package’s status. You can track your order on the shipping carrier’s website using the provided tracking link.

Please allow 24-48 hours for the tracking information to update after your order is shipped.

6. Shipping Delays

While we aim to deliver your order on time, shipping delays may occur due to factors beyond our control, including severe weather, customs delays, and issues with the shipping carrier.

If your order is delayed, we will notify you as soon as we become aware of any shipping issues.

7. Missing or Damaged Items

If your order is missing items or arrives damaged, please contact us immediately at hellolakesidelocal@gmail.com with your order number and photos of the damage. We will resolve the issue as quickly as possible.

For missing items, we will investigate with the shipping carrier, and we may issue a replacement or a refund depending on the situation.

8. Shipping Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. We cannot be responsible for delays or misdeliveries due to incorrect or incomplete addresses.

If you realize that you’ve entered the wrong shipping address, please contact us as soon as possible at hellolakesidelocal@gmail.com and we will do our best to assist with correcting it before the order ships. Unfortunately, once the order is shipped, we cannot modify the shipping address.

9. P.O. Boxes and APO/FPO Addresses

We are unable to ship to P.O. Boxes, APO, or FPO addresses. Please provide a valid residential or business address for shipping.

10. Returns and Exchanges

Please refer to our Return Policy for information on returning or exchanging items. Note that shipping charges for returned or exchanged items are the responsibility of the customer unless the item is damaged or defective.

11. Contact Us

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact us:

Lakeside Locals Apparel Co
Email: hellolakesidelocal@gmail.com